tourtunedgolf

I think that Robbie has covered most of this in his post in the tour and import section, but I will cover the rest!! First of all I have refunded you for the following: Headcover $25 by paypal Gemini $197 by Certified Check by my bank(I will scan the check and post it if you would like) Second Your only reason that you sent us back the headcover was that the INSIDE of the cover looked no different than one you had that was used!! I will post a photo of the headcover in this thread on Tuesday as I still have it!!! And we will see what the board thinks about my condition ratings!!!! As far as the refund went first you wanted to take the credit out on club repair, I said OK!! Then it was we would sell your shaft and refund you for the head plus paypal you for whatever we got out of the shaft!! Finally you came up with some figure of $342.50 that you DEMANDED I pay. If you want me to pay you for a pullout shaft (pulled twice) and for return shipping then can I deduct the long distance charges that were incured by you using our 800# to conduct this failed transaction plus my original shipping on the headcover and the driver and I would also like to deduct the Overight shipping on the USPS letter that I sent you containing the refund check??? I have bent overbackwards to accomodate you on all this!! Now you want me to take a used shaft (pulled Twice :surprize: ) and send you a new one????? Did I just turn into trade your used shafts for new ones .com????? By the way is your TP 757 really worth a $100 you know it has been pulled twice?!? I have come to the conclusion that no matter what I do there is no pleasing you!! I will be returning your TP 757 X flex pullout (pulled twice :surprize: ) and our transaction will be complete!!! Scott

Update!!! The following have been refunded!! Brian Prentice $90 TSGolfer $75 Both were refunded by paypal!!!! Once again guys I feel really bad that this has happened and I am working as fast as I can to get this behind me and this forum!! Hopefully by next week you guys can be reading some positive thing in the Clubmakers section!!! :cool: Ringer, I am still awaiting your response in which shaft(pullot 1 pull ONLY) that you would like me send you to finalize our deal!! Let me know and I will get it out ASAP. Thanks Scott Jamie Alonso you are the last person that I have to refund!! Your refund is in the works and will be completed this week!! Hopefully Wednesday or no later than Thursday Evening!!! I just wanted to keep everyone following this informed!!! Thanks Scott

I have made a list below of the people that I have refunded and explained the reason for the refund!!! I have also given some insight to this from my perspective!!! I always find it facinating that people are so quick to judge you when things go wrong!! I have said all along that I am to blame for the lack of customer service and slow response to the situation that has led to the negative feedback about TTG period!!! What more can I say we ran out of money and are working as quickly as possible to rectify the situation!! I promise you that TTG will not leave this forum without all debts paid PERIOD!!!! Scott Debts Owed Nudgeegolf This transaction took place before TTG was even a sponsor on this site! This was a personel sale made by me to Jamie. The clubs he purchased were shipped USPS and I DO have documentation for this!!! I can understand his frustration and I have not been prompt to say the least in resolving this with Jamie. I have yet to receive back the merchandise that was shipped to him. Nevertheless I will be refunding him in full by mid week!! I will post the refund in this thread!! Status refund in the works! Ringer I have explained this transaction before!! Status REFUNDED (certified check $197 & Paypal of $25 for the headcover) I am waiting to here from him on his shaft option that I posted in the thread! LowPro Status Refunded (certified check) $165 Mike Mike purchased a wedge from us that shipped to canada. After about 6 weeks the wedge came back to us (I took photos of the box with all the documentation that it was undeliverable to the address) After the long wait he did not want the wedge, which I completly understood! We told him we would sell it then refund his money. I still have that wedge. I have refunded his money through paypal and he has posted that he has recieved his refund (thanks Mike) Status Refunded Mufasa Purchased a driver from us that had a shaft broken in shipping. I said I would refund $50 for the broken shaft. Status Refunded and he has posted in the thread that he has received his refund (thanks glenn) BJP1 Purchased a Gemini driver that was never received! Took credit on a nak #5 wood and was left with a credit! This is the first that I have been made aware that he was waiting for a refund. Status refund in the works for $90 and I will post in the thread when given!! TSGolfer Chris asked us if we like to purchase some boxes from him at a good price! We agreed and Paypaled him $50 in February or March and have still not received the boxes. We held up shipment on the utility to make a point!! I have talked with Chris and I have agreed to refund him on the Nak the difference less tha boxes!! Refund in the works for $75 and will be posted in this thread That is it guys, all this talk about fraud and TTG trying to rip off TSG members. Two of these cases are on a personel level that have nothing to do with TTG or TSG but me personally, those being Jamie on the long post and LowPro. The money TTG has outstanding to TSG Members totals $165 I will personally cover the amount owed to Jamie Alonso as this was not a TTG or TSG issue it just got aired here!! All other refunds have been sent and are documented. The way these threads have evolved it would lead you to beleive that we have ripped of every member of this board!! I have admitted my mistakes and have dealt with them quickly. I hope this issue can be put to rest very soon. Sorry for alll the trouble!!! Scott TTG

LoPro I really had no idea that we were not square!! Did you not get the money that I sent you Thursday????? I CAN understand why you would be upset!!! That was over 2 years ago when I purchased the Sonartecs from you!! Believe what you may but I had no idea that we were not square!! I am very sorry for not taking care of this sooner!! Scott

Ringer was overnighted on Thursday a Certified Bank Check for his Gemini($197exactly what he paid)!! Since he does not use pullouts that are pulled twice I will offer him the following shafts as an option to get us square!! Aldila NV Proto X Flex TP graphics pulled (once) from a V-steel Tour! Speeder 757 S flex TP Graphics Pulled (once) from a 510 TP Ringer let me know which one you would like or I will be sending back your TP 757 X that you sent me!! (pulled twice) I even have went as far as sending LoPro a check for $165 that was overnighted to them on Thursday!! I am trying as hard as I possibly can to rectify this situation bar none!!!!! I am very sorry for all of this and I assure you that we never set out to rip anyone off!!! I have been working as quickly as possible to put an end to this!! Thanks Scott

That was a good one!!! I will give you that!!! :whistle:

First of all did you get the refund for the headcover?? I have talked with some other board members and they feel the same way that we do, you should be refunded for what you purchased bar none!!! This could have been taken care of a VERY LONG time ago, but you insisted that we purchase the shaft that you sent us!!! It's your story so tell it however you wish!! At this point I am going to just post the last couple of remaining refunds that we owe!! The lack of comunication that has brought all this about IS my fault. I will not argue that but fair is fair! Scott TTG

Glenn, Check your pay pal, we refunded you $50 last night. My mistake, we couldn't find your email addy. It's [email protected] correct?

Scott Schwade-Tour Tuned Golf, Please! Send me my refund of $342.50 via Paypal. I would prefer Paypal but you can send me a Postal MO via Priority Mail...Please no checks. If you send Postal MO you can deduct the cost of the MO and the cost of Priority Mail from the $342.50. You have all my info. Let me know ASAP. TSG members The claim the above member makes is that we owe him $342.50!!! Please let me know your thoughts on this transaction, and if he is deserving of the refund he is requesting???? Ringer purchased a Gemini driver from us for $197.00 he also purchased a Scotty Cameron Headcover from us for $25.00 for a total of $222.00 On the driver he stated he wanted a square face 44.5" D-5 SW 270 CPM He said he would supply the shaft for the install a TP speeder 757 X flex, he also stated that he wanted the shaft tipped 1/2". We built his driver to spec perfectly!! When it was completed the face angle looked to be 1/2* closed. Before we sent out the driver we made him aware of this, he said send it to me!!!!! We did!!!! He gets the driver, calls us up and says it looks too closed for him!!! Not a problem, we will refund your money!!! He also states the headcover was not new as stated in the thread, no problem send it back!!! I first offered to refund his original purchase price of $222.00 and pull his shaft and send it back to him. He said that was not good enough he wanted us to purchase his shaft from him and also refund him for the shipping of goods from him to us!!! This is where he comes up with the $342.50 figure. I told him I would sell his shaft and then refund his money. I still have the shaft as it has never sold!!!! As of right now I have refunded him for the headcover $25.00. I ask you as members here what is fair on this transaction!!! I have pulled his shaft and have it sitting here in the shop ready to ship back out to him and will gladly refund his original purchase on the Gemini!!!!! I can provide all the documentation on his transactions with us if you would like, but he has not paid us out $342.50 rather $197.00 as the headcover has already been refunded!!! You guys decide what is fair!!!!!!! Scott TTG

TSG Members I will be sending refunds as promised by the end of the week!!! I have done some of them tonight!!! Like I stated before we have a new investor and are trying to get a handle on our financial situation!!! We in no way shape or form have any intentions of cheating anyone out of anything!!! What I find really disturbing is the posts from lopro, if their was ever a problem with you guys why have I never heard from you??? My numbers are listed all over this website and I even gave out my cell and home # in this thread!! All I have to say is this, as stated before we will be taking care of all of our unfinished business this week!!! Thanks Scott TTG

First I would like to let all of you know that our company has had some Major Financial Problems. We have never had any intention of not giving our customers products or refunds. We brought this company to market without the financial backing we needed to do it right and we have been trying to hold it together for the past few weeks until our investor takes his position with the company. With his financial help we will be able to deliver on the promises we make. I apologize to anyone who has had a less than perfect transaction with TTG!! All debts WILL be paid by the end of the week. If anyone needs to get in touch with me I will leave my Home & Mobile # for you below!! I really do not know what more I can say or do but offer all of the members of TSG one more apology and go from there. Thanks Scott TTG 828-310-1603 Mobile 828-632-6525 Home

Priced to go at $300, this set is Miura forged, the original labels on them said "made in Japan" indicating a set forged by Miura. They've been meticulously cared for by a single digit player, who hated to part with them, but loved the new set of TP's he's hitting now. Specs: 3-pw Flighted Rifle 6.0 std. length and lie brand new tour velvet grips (one wrap of tape) 8.5 to 9.0 condition depending on club, no gouges or signifcant marks though, just normal bag chatter and forged club wear! $275 shipped!!

Hmmm, I was thinking combo flow set. That's what he had in the bag at the Wachovia anyway. Mb's and cavities.

You're good staz, your shaft shipped out yesterday!

Just got this one in last week, and it was just shafted with a brand new 952 with new tourspec graphics!!!! 42.5" stiff flex Speeder 952 new tour velvet grip V Steel headcover included!! $300 shipped!!!! pay pal to [email protected]!!!!